The Contemporary Shifts in BFSI
Jitin Gupta enlightens the listeners through his informative podcast as he elaborates upon the trends and the future of BFSI
All Episodes
4 Episodes
Jitin Gupta walks us through the financial institutions worldwide deploying technology-based solutions that give the power back to customers.
Mr. Gupta talks about engaging with young people and going beyond just apps and social media as it does not guarantee a connect with the millennials.
In this episode, Mr. Gupta dives into large investments into “customer moments” and the need to understand and respond to them in real time. He focuses on what startup’s require and how to initiate the process of funding.
Mr. Gupta concludes with customers’ desire of speed, ease, and transparency, along with instantaneous decision-making all of which have become a hygiene factor
About Jitin Gupta
More than 13 years of banking experience with HDFC Bank and Axis Bank spanning across Wealth, Ethics, Sustainability, Rural Banking and Digital Banking verticals. His expertise lies in strategy and execution, which is what he is pursuing in his current role with Mudra. He also has a two year fellowship with Teach For India.
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